All posts tagged "social analytics"

  • Social Managers: The 3 Key Pillars of Customer Experience

    The business world is changing – man and machine are working together to render better results for brand customers, as the motivation for business transforms from ‘profit’ to ‘customer experience.’ Your content needs to be aligned with...

    • Posted June 12, 2013
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  • The Way To A Great Customer Relationship Strategy: Jeremiah Owyang

    Jeremiah Owyang is the king of customer relationships and strategy. From learning what your customers want, to performing basic CRM tactics on a daily basis – Jeremiah has a lot of great information to share. That’s why...

    • Posted February 27, 2013
    • 0
  • 5 Social Metrics Worth Factoring into Your Campaign

    Which social media metrics from your analytics data is so valuable that it can increase your bottom line? Which metrics can steadily improve how people communicate with you on your blog? These are things the social marketer...

    • Posted May 29, 2012
    • 1
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