How To Deal With Horrible Trolls on Social Media

By on October 11, 2012

In our daily planning and publishing online, we’re bound to come across a creature so common and so horrible, it has a name – the troll. Trolling around on your social media pages leaving filthy, nasty, horrendous comments is just one of its favorite things to do 가레나 롤 다운로드. Today, I’m going to show you how to deal with these malicious trolls.

[Troll] – Defined, a troll is someone who deliberately posts a provocative or offensive message in a group, forum, comment section or on a message board – with the intention of causing maximum disruption and argument 타요 노래.

How To Spot a Troll

It can be tough trying to identify a troll, especially when you could be horribly wrong and end up offending one of your long term readers, who has disagreed with you about something Shima Commerce. Here’s how I spot trolls on our social media pages.

• They come out of no-where, i.e. they’ve never commented rationally before
• Sweeping statements that would outrage many people
• A complete disregard for the topic, attempts to derail rational conversation
• Absolutely no sense of humor, like they’re born combatant
• There is no or little personal information about them, i.e 무료 자바. no image or real name
• They use attention-seeking tricks, like making blatant claims, and huge lies
• Often poor grammar, as they could be children
• Sometimes seem plausible, but don’t stop causing arguments or trouble

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How To Deal With These Foul Trolls

In my experience the absolute WORST thing you can do is respond to them, or fuel their argument 카스툴. Trolls exist because they get a kick out of causing trouble and getting lots and lots of attention out of it. If I see an obvious troll on my blog, I delete their posts pdo 다운로드. They like nothing more than to enrage our community and cause trouble.

Step 1 is to remove their social posts if you can. If you can’t, then don’t respond to them at all gta iv 다운로드. If you find other people are suddenly responding to their posts, kindly ask them not to in either private messaging or directly on the post. Try not to call them a ‘troll’ but if it comes down to it, at least your community will understand why you’re not talking to them 석별의 정.

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Finally, if the conversation continues, accept the idea that the troll could be controlling both sides of the conversation Enter the Void. It’s not hard to do, and it’s a tactic I’ve seen done many times to draw other people into the conversation. Report them and ignore it. Hide, delete, remove or bury the message 서약서.

If you must, and I mean absolutely MUST respond, because they’ve insulted your fans or done something equally as awful – keep emotion out of it. A standard – please stop posting here, your IP has been reported’ will be fine.

I once had a troll that would not go away. Eventually I traced him back to his own blog! Trolls you see, love to cause trouble anonymously. If you know who they are, they will back off, as mine did when I emailed him on his blog!

Have you ever had a troll bother you on your social pages? What did they say and how did you deal with it? I’d like to know!

About John Souza

John Souza is founder and chief strategist of SMMU and Social Media Impact, and is a bestselling business author. He won the 2011 Tech Marketing Awards ‘Social Media Marketer of the Year’ and most recently the Reader’s Choice Award for Best Online Education Site. John has appeared on The Michael Gerber Show, and his business has been honored at the Mashable Awards, Forbes Business Awards and The Stevie Awards.

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